Terms

Welcome to Tathwamasi. By accessing or using this website and its services, including online pooja booking and related services, you agree to comply with the following Terms & Conditions.

Please read these terms carefully before making a booking or using any service provided through this website.


1. About the Website

This website is operated by Tathwamasi to provide information about spiritual activities, poojas and related devotional services, and to facilitate online booking and payment where applicable.

The information provided on this website is intended for general informational and devotional purposes.


2. Pooja Booking

Users may book available poojas through the online booking system by providing the requested information.

You are responsible for ensuring that all information entered during booking is accurate and complete, including:

  • Name
  • Age
  • Birth Star (Nakshatra)
  • Address
  • WhatsApp/Mobile Number
  • Pooja Date
  • Other information requested during booking

Tathwamasi shall not be responsible for problems arising from incorrect or incomplete information provided by the user.


3. Booking Confirmation

A booking is considered confirmed only after:

  1. The required booking information has been submitted; and
  2. The applicable payment has been successfully received and verified.

After successful verification, a booking confirmation may be sent through WhatsApp, SMS or email.

Users are advised to retain their booking ID and payment reference details for future communication.


4. Pooja Contribution and Payment

The applicable contribution amount will be displayed on the booking page before payment.

For the currently listed Sri Chakra Pooja, the contribution is ₹200, unless otherwise specified on the website.

Payments are processed through third-party payment gateway providers. Tathwamasi does not directly handle or store complete card details, CVV, UPI PIN or banking credentials.


5. Payment Failure or Pending Transactions

If a payment fails, is cancelled or remains pending, the booking may not be considered confirmed until the payment status is successfully verified.

In case an amount has been debited from your account but the booking is not confirmed, please contact us with your booking and payment details so that the transaction can be checked.


6. Cancellation and Refunds

Pooja bookings, cancellations and refunds are subject to the specific rules applicable to the respective pooja or event.

Where a refund is applicable, it will generally be processed through the original payment method, subject to payment gateway processing timelines.

Tathwamasi reserves the right to review refund requests individually.

If a pooja is cancelled or rescheduled by Tathwamasi due to circumstances beyond reasonable control, registered devotees will be informed through the available contact details and appropriate arrangements will be communicated.


7. Pooja Date and Schedule

Pooja dates, timings and locations displayed on the website are subject to change due to circumstances such as:

  • Ritual requirements
  • Weather or other unforeseen conditions
  • Administrative reasons
  • Availability of ritual practitioners
  • Government restrictions or other circumstances beyond our control

If there is a significant change, reasonable efforts will be made to notify affected devotees.


8. User Responsibilities

By using this website, you agree to:

  • Provide accurate information.
  • Use the website only for lawful purposes.
  • Not attempt to interfere with or damage the website or booking system.
  • Not misuse another person’s personal information.
  • Not attempt unauthorized access to administrative or booking systems.
  • Keep your booking information and OTPs secure.

You are responsible for maintaining the confidentiality of any OTP or verification information sent to your registered mobile number.


9. Booking Information and Privacy

Personal information submitted during booking will be handled in accordance with our Privacy Policy.

We may use your information to process bookings, verify payments, provide booking confirmations, send relevant notifications and provide customer support.

Please review our Privacy Policy for more information about how personal data is handled.


10. WhatsApp and Other Notifications

By providing your WhatsApp/mobile number, you consent to receiving service-related communications concerning your booking.

These may include:

  • Booking confirmation
  • Payment confirmation
  • Booking updates
  • Pooja schedule changes
  • Receipt information
  • Important service notifications

11. Website Content

We make reasonable efforts to keep the information on the website accurate and up to date.

However, information regarding spiritual traditions, rituals, schedules and events may change. Tathwamasi does not guarantee that every piece of website content will always be complete, current or error-free.

We reserve the right to update, modify or remove website content without prior notice.


12. Intellectual Property

Unless otherwise stated, the content available on this website, including:

  • Logo
  • Brand elements
  • Text
  • Images
  • Graphics
  • Website design
  • Other original materials

is owned by or used with permission by Tathwamasi.

Such content may not be copied, reproduced, modified, distributed or commercially used without prior written permission.


13. Third-Party Services

The website may use third-party services such as payment gateways, WhatsApp communication services, OTP providers, hosting providers and other technical services.

These services may operate under their own terms and privacy policies. Tathwamasi is not responsible for the independent policies or technical availability of third-party services.


14. Limitation of Liability

Tathwamasi will make reasonable efforts to provide reliable booking and information services.

However, we shall not be responsible for losses or disruptions resulting from circumstances beyond our reasonable control, including:

  • Internet or network failures
  • Payment gateway failures
  • Third-party service interruptions
  • Technical problems
  • Natural events
  • Government restrictions
  • Changes to pooja schedules
  • Incorrect information provided by users

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.


15. Prohibited Activities

Users must not use this website to:

  • Submit false or misleading information.
  • Make fraudulent bookings or payments.
  • Attempt unauthorized access to the website.
  • Introduce malicious software or harmful code.
  • Disrupt website operations.
  • Abuse or misuse the booking or OTP systems.
  • Use another person’s information without authorization.

We reserve the right to restrict or terminate access where misuse is detected.


16. Changes to These Terms

Tathwamasi may modify these Terms & Conditions from time to time to reflect changes in services, booking procedures or applicable requirements.

The updated version will be published on this page along with the revised “Last Updated” date.

Continued use of the website after changes are published constitutes acceptance of the updated terms, to the extent permitted by applicable law.


17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to the use of this website or its services shall be subject to the jurisdiction of the appropriate courts in Kerala, India, subject to applicable law.


18. Contact Us

If you have questions regarding these Terms & Conditions, bookings, payments or our services, please contact us:

Tathwamasi

Phone: +91 9447546231
Email: info@tathwamasionline.com

Address:
Areekara Kizhakke Mana
Naduvattom Post, Malappuram
Kerala 679571
India


Thank You for Connecting with Tathwamasi

We appreciate your trust and participation in our spiritual activities and request all devotees to use the website and booking services responsibly.