Delivery Policy

At Tathwamasi, devotees who book a pooja may optionally choose to have the Prasadam delivered to their address after the pooja.

1. Prasadam Delivery

Prasadam delivery is an optional service available during the pooja booking process.

Devotees who choose the delivery option can provide their delivery address while completing the booking.

2. Delivery Charge

An additional ₹50 delivery charge is applicable for Prasadam delivery.

  • Pooja Contribution: As displayed during booking
  • Prasadam Delivery: ₹50 additional
  • Delivery is optional.
  • The delivery charge will be added to the total amount only when the devotee selects the delivery option.

3. Dispatch Timeline

Prasadam will generally be dispatched within 3 days from the pooja date.

The actual dispatch time may vary depending on the preparation and packing process.

4. Delivery Timeline

The delivery time depends on the customer’s delivery location and the courier/postal service used.

In most cases, Prasadam is expected to be delivered within approximately 7 days from dispatch.

Remote locations or unforeseen circumstances may require additional delivery time.

5. Delivery Address

Devotees are responsible for providing a complete and accurate delivery address, including:

  • Name of recipient
  • House/Building details
  • Street/Locality
  • Post Office
  • District
  • State
  • PIN Code
  • Contact/WhatsApp Number

Tathwamasi will not be responsible for delays or non-delivery resulting from an incorrect or incomplete address provided by the customer.

6. Delivery Delays

Delivery timelines may be affected by circumstances beyond our control, including:

  • Courier or postal service delays
  • Weather conditions
  • Natural events
  • Transportation disruptions
  • Incorrect or incomplete address
  • Remote delivery locations
  • Other unforeseen circumstances

In such cases, delivery may take longer than the estimated timeline.

7. Delivery Tracking

Where tracking information is available from the delivery service, it may be shared with the customer through the registered contact details.

8. Undelivered or Returned Packages

If a Prasadam package is returned because of an incorrect address, recipient unavailability, refusal to accept delivery, or other circumstances attributable to the customer, the customer may contact Tathwamasi for assistance.

Any additional delivery or re-shipping charges, if applicable, may be payable by the customer.

9. Contact Us

For questions regarding Prasadam delivery, please contact:

Tathwamasi
Phone: +91 9447546231
Email: info@tathwamasionline.com
Address: Areekara Kizhakke Mana,
Naduvattom Post, Malappuram,
Kerala – 679571, India

Important Notice

Prasadam delivery is an optional service and requires an additional payment of ₹50. Prasadam will generally be dispatched within 3 days from the pooja date, and delivery is usually completed within approximately 7 days depending on the customer’s location and delivery service.